PALAS - Product Applications

Throughout its history, MicroTouch has focused on innovative technologies that make using computers as simple as touching the screen.

Gaming/Entertainment

Touchscreens are used in many systems including video lottery terminals, bartop games, jukeboxes and lottery ticket dispensing machines, in restaurants and casinos. Multiple games are possible on a single machine giving users the option to play poker, blackjack, solitaire, trivia, cricket and even finger painting. MicroTouch customers in the gaming market include Bally, IGT, Merit, Silicon Gaming, Leisure Time, Powerhouse, and WMS Gaming.

Industrial and Medical Instrumentation

Touch-based data access is simpler for operators as they do not need to use a keyboard or memorize software commands. Touchscreens save space, are more reliable and less expensive than panels of switches, dials, and buttons. Unlike keyboards, touch surfaces are smooth and flat, enabling cleaning using any standard dis-infectant, preventing accumulation of bacteria and microbes. MicroTouch customers include Foxboro, Honeywell, Yokogawa, Beckman, Westinghouse, Cedaron, MMI, Siemens & Zetler.

Financial Trading and ATMs

Touchscreens are replacing traditional push buttons on ATM’s allowing for more features and selections to be represented on less surface area. Information kiosks kept next to the ATMs provide a low cost solution for giving account information. With simple-to-use menus, user friendly touch systems allow customers to easily access account information. Account balances, last debits/credits, are easily retrieved. A statement of account can be printed on demand. In India, MicroTouch products are being used in Citibank, HDFC Bank, Andhra Bank, Bank of Maharashtra, PNB, Bank of Punjab

In deal capture systems, touchscreens are used to input trades directly into the computer. In video-based phones, touchscreens replace large banks of phone buttons. MicroTouch customers in the financial market include AMEX, Compaq, Interbold, NYSE, Siemens, NCR, HCL, CMS.

Point-of-Sale (POS) Terminals

Touch-based POS terminals are preferred over traditional cash registers because they are faster, reduce operator errors and training time, and improve productivity. Cashiers can easily touch select items such as fruits and vegetables that cannot be bar-coded. Open-system POS terminals using standard PC’s and MicroTouch touchscreens give all the above advantages, in addition to being simple to maintain or re-configure, and being easily linked to reporting systems, loyalty systems, etc. MicroTouch POS partners include IBM, NCR, Par Microsystems, ElectraLogics, Scansource, Hospitality Inc, POSitouch, and Progressive Software. End users include Applebee's, Burger King, Red Lobster, Olive Garden, Lowe's, Taco Bell, Starbucks, PVR Priya.

Taxes & Duties

Income Tax forms are available from touchscreen kiosks, along with information on how to fill them up. Other departments with complex formalities, such as Income Tax Bhopal, Customs, Excise, Sales Tax, are using touchscreen kiosks to give information to the public about forms, tariffs, deadlines, commonly asked queries.

Railway, Airline, Bus Terminals

Reduce enquiry queues with MicroTouch touch systems providing information 24 hours a day on timings, reservations. Advanced systems with credit card readers can automate issuing of tickets. Already running at many railway stations in India.

Electricity, Telephone, House Tax

Customers can themselves find out details of dues, and self-print duplicate bills, 24 hours a day. Systems with MICR readers or credit card readers are automating payment receipts at BSNL, MTNL, and others.

Health Care

Kiosks provide information on topics such as alcohol use, smoking, drugs, AIDS, hepatitis, diahorrea, family planning, in a non threatening, culturally relevant and easy to use manner, with a degree of anonymity. Used on World Aids Day in India.

Digital Divide

MicroTouch based internet kiosks in lower-income group areas & rural locations, reach out to new horizons because they are easy to use by anyone. Mandi prices, land records, government forms, passport applications, on-line education, Govt schemes. In use in many Indian states.

Banks, Provident Fund, Post Office

User friendly touch systems allow customers to easily access information such as account balances, recent entries, loan & deposit schemes. An attached printer can print statements on demand.

Tourist Information

At Delhi airport, MicroTouch based kiosks give information on tourist attractions, hotels, transport. Maps show location and fares to major attractions like Red Fort, Connaught Place. Touch kiosks at Qutab Minar are a major new attraction, controlling a video camera on the top of the Qutab.

E-Governance

MicroTouch based touchscreen kiosks are part of the e-governance initiative in many states. Land records, details of government schemes, applications for birth certificates, are some of the applications in Tamil Nadu, Karnataka, and several other states.

Employee Training & Benefits

Businesses and Governments are using kiosks as part of intranets to provide information on employee benefits. Kiosks are being used for imparting safety training, and in electronic notice boards on corporate intranets.

Multimedia Kiosks

Information and transaction-based kiosks, are two of the fastest growing markets for touchscreens. Kiosks are used in both public and commercial sectors to provide information, sell products, lower costs. Information kiosks are often used in public locations such as tourist areas, museums, and shopping centers. Transaction-based kiosks are used to dispense tickets, coupons, and merchandise

Kiosks in retailing

MicroTouch allows you to reach the customer without the inconvenience of them having to come to you. Touch kiosks can be strategically placed in almost any location. Kiosks take up less than 4 sq.ft of real estate, operate 24 hours a day, require no supervision, have nominal running expenses and require little maintenance. They are ideal for ’mom and pop’ type grocery stores. Customers visit their local store and order goods (if not in stock). An online connection sends the order to the regional office or headquarters which delivers the goods the next morning to the shopkeeper for onward delivery to the customer.