FAQs






Touch Screen Technology General FAQ

1. What is the benefit of using touchscreen instead of a mouse?
A touchscreen is far more intuitive and natural for the user. Touchscreens are durable and cannot be stolen when used in public areas. Touchscreens are easy to clean and can handle beverages being spilled on them, unlike keyboards or trackballs.


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2. Do I have to modify my software for touchscreen input?
It is unlikely that you would have to modify your software. Our touchscreens come with mouse emulator drivers that work with most standard platforms, such as DOS, Win9x, Windows NT/2000 and Windows XP. Please contact our sales reps for pricing on UNIX drivers. If you are using a unique operating system, please contact any of our representatives at PALAS Software Pvt Ltd, S 74, Okhla Industrial Area, Phase 2, New Delhi 110020. Tel.: +91(11) 41708030 and they will assist you.


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3. What display would a touchscreen fit?
Touchscreens come in a variety of sizes. We have standard sizes, which includes 10.4" up to 47" LCD-TFT Monitors. If you are looking to use a display that we have never retrofitted or applied our touchscreen to, we would simply qualify it through a quality testing process to ensure the ultimate performance. Most monitors and flat panel displays can utilize a touchscreen.


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4. Would a touchscreen plug into my USB port?
A touchscreen controller normally uses a USB port, however MicroTouch also offers a serial port. We also have chipsets for qualified OEM use.


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5. Which is the best touchscreen technology?
3M Touch Systems have the widest variety of touch input solutions. Each technology has it's own characteristics and strengths. The question is not which is best, but which is best for your particular application. Capacitive (best suited for Indian condidtion), Industrial Computer, Industrial Monitors and Terminals are all quality products designed to meet specific needs. Contact a representative at PALAS Software Pvt Ltd, S 74, Okhla Industrial Area, Phase 2, New Delhi 110020. Tel.: +91(11) 41708030.


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6. What kind of warranty can I expect from MicroTouch 3M Touch Systems?
3M Touch Systems provides a Upto 5 year warranty on all of it's ClearTek sensors and a Upto 5 year warranty on it's controllers.


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7. Where can I purchase MicroTouch 3M Touch Systems products?
3M Touch Systems employs regional and vertical sales representatives who can service you directly. In India products can be purchased at PALAS Software Pvt Ltd, S 74, Okhla Industrial Area, Phase 2, New Delhi 110020. Tel.: +91(11)41708030.


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8. Where can I see MicroTouch 3M Touch Systems products?
3M Touch Systems is the worldwide market leader. If you have ever used a touchscreen, chances are you have used a 3M Touch Systems touchscreen. 3M Touch Systems products are used in restaurants, manufacturing environments, retail kiosks, museums, trading stations, rest areas, educational institutions, train stations, airports and ATMs - just to name a few. Please contact us directly for more specific information at PALAS Software Pvt Ltd, S 74, Okhla Industrial Area, Phase 2, New Delhi 110020. Tel.: +91(11) 41708030. You may qualify for a free evaluation.


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